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FOR IMMEDIATE RELEASE 3/31/2000 CONTACT: Greenville College Completes Changes of Phone Numbers in Preparation for 911All campus extensions were given direct-dial 664 numbers over spring break; main numbers remain the same Change continues to be the story at Greenville College. Over spring break this past week (March 27-31), nearly all campus phone extensions were changed to direct-dial 664 numbers in order to comply with conversion to the new 911 system coming to Bond County this summer. With these changes, the public will be able to dial direct to any campus phone without going through the switchboard. All internal phone extensions were also changed to match the external 664 numbers. What has not changed, however, are the college's main numbers of 664-2800 and 664-1840, as well as its three toll-free numbers for prospective traditional and GOAL students. Also remaining unchanged are all the fax machine phone numbers on campus, which already had 664 direct-dial numbers. A complete listing of all the new 664 campus phone numbers can be found on the college's web site at www.greenville.edu. Just follow the link from the main page. A special insert of new phone listings is also planned for the spring issue of the alumni magazine The Record, which is scheduled to mail near the end of April. Rex Catron, Director of Information Services for the college, reports that a few problems with the telephone service provider's system came up during the conversion, which are still being worked out. Some people attempting to dial into the new 664 numbers may experience some difficulty getting through. As of Friday morning (March 31), three of the eight main lines coming into the college were working occasionally and the other five were not working. Callers may hear a fast busy signal if they are unable to get through. Ameritech is working to get the problems corrected. With the new direct-dial numbers, the college plans to publish in future local phone directories a list of some offices and departments that frequently receive calls from the public. These include: Admissions 664-7100 "We realize these changes will cause inconvenience and extra expense to the college in some cases, but we had no choice in the matter," says Catron. "The move to a 911 system in Bond County this summer requires that every phone have its own 664 number. These changes are necessary to be compliant with the Illinois E911 regulations." Catron says the college is also in the process of making several other hardware and software upgrades to prepare for the 911 changeover. Last updated: July
17, 2002 |