New Student FAQs

Group of students walking under brick archway

There's a ton to think about before you head off to college and we want to help make sure you think of it all. And as always, if you have any questions, give us a call or shoot us an email!

 

Do I need to bring a laptop, and will I have access to WIFI and printing?

A laptop is not required but many students do find them extremely helpful in their course of work. Greenville University has a wireless network. You will receive information on how to connect to the network when you arrive on campus.

Greenville University has printers all over campus. Each student is given a certain number of pages allotted for printing purposes. Most students do not exceed the allotted number of prints in a year!

If my personal computer breaks, will GU fix it?

Unfortunately, we cannot. Greenville University does not have a computer repair center like some bigger universities. If you experience problems with your personal computer, we encourage you to contact the manufacturer or a local computer repair center.

How do I change my schedule or declare a major?

Students wishing to change their schedule should pick up an add/drop form from the Records Office located in Greenville Central at Armington Center. The student must then consult with and receive the signature of their academic advisor for all schedule changes. The form must then be returned to the Records Office for processing.

Who Is My Advisor?

For students registered for CORE 101, your CORE 101 instructor will be your academic advisor during the fall semester. Freshmen who declare a major in the fall will be assigned an academic advisor from the student’s major department in the spring. Freshmen who remain undeclared will continue to be advised by their CORE 101 instructor until a major is declared.

Transfer students who have declared a major will be advised by a faculty member from the department of their chosen major. Undeclared transfer students will be assigned an advisor by the Records Office.

How do I declare my major?

When you'd like to declare a major and/or minor, pick up the appropriate forms in the Records Office in Greenville Central, located in Armington Center.

Then you need to meet with the department chair of your chosen major to discuss your academic goals and to be assigned an advisor. The forms must then be returned to the Records Office.

How long do I have to make changes?

Students may add a class without an instructor’s permission during the first five days of the semester. They may add or drop a class with an instructor’s permission through day 10 of the semester. Students who get permission to add a course beginning day six of the semester will be charged a $25 add fee. From day 11 through 50 (10 weeks) students may only withdraw from a class with their instructor’s permission. Withdrawn classes will appear on the student’s transcript, but will not affect the GPA. Withdrawing from a course may affect a student’s bill or financial aid, so check with the Financial Aid Office before you make a schedule change. Athletes need to consult with their coach before withdrawing from a course as doing so may affect eligibility. For more information on adding, dropping, and/or withdrawing, please consult the Greenville University Catalog. All schedule changes require the signature of the student’s advisor.

View the Calendar »

How do I receive and pick up my mail?

The University Mailroom is located between Joy Hall and the Delbert E. Sims Student Union and serves as a convenient option or students to collect both letter mail and packages.

Hours:
Monday - Friday
10:30 am - 3:30 pm

When items arrive in the mailroom, students will receive an email with a link to view packages, schedule a pickup time, and an option to sign verifying receipt.

Student mail should be addressed as follows:
Name of Student
317 East College Ave.
Greenville, IL 62246

What is my.Greenville and how do I log on?

My.Greenville is our campus academic and community web portal. You can access it by going to https://my.greenville.edu.

On my.Greenville you can view your class schedule, access your email, access D2L look up your books, see your financial information, view campus announcements, and more. It serves as our “jumping off” point for services and items related to your life as a student here at Greenville University.

My.Greenville Username: Student ID

Password: will be your own creation -- press reset password found right next to the "login" button. Creating this password will reset your password for all GU accounts you need access to.

If you are having any issues getting logged in to my.Greenville, please contact your admissions counselor or our IT department.

What should I pack for dorm living?

First, let me note what will be included in the dorm room:

  • Bed frame
  • Twin XL Mattress
  • Dresser
  • Desk
  • Desk Chair
  • Closet Space or Wardrobe (depending on the room)
  • Kitchenettes throughout the dorms with microwaves and sinks but if you want to have your own microwave, that is okay too. Same with televisions.
  • Washer and dryers are located in lower levels of Burritt, Holtwick, Joy, Janssenn, Kinney/Tenney, College Ave and West Oak.
  • Laundry is free to students!
  • Packing List:
  • School supplies
  • Desk lamp
  • Laptop
  • Backpack
  • Laundry basket or bag
  • Hangers
  • Sheets, pillows, pillowcases, and blankets
  • Mattress cover
  • Mini fridge
  • Snacks
  • Utensils and cups for snacks
  • Trashcan
  • Laundry detergent, stain remover, and dryer sheets
  • Shower caddy
  • Shower shoes
  • Bathroom products
  • Towels and washcloths
  • Clothes and shoes (prepare for warm and colder weather)
  • Umbrella
  • Basic medicines
  • Television, and/or speaker
  • Storage of some kind for under the bed
  • Decorations

This is not an all-inclusive list. Please feel free to bring or not bring whatever you would like as long as it follows the rules!

What steps do I need to take to receive counseling?

The Greenville University offers counseling for students! The office provides a broad range of mental health services and referrals. Appointments can be made in person or by contacting the Counseling Office at ext. 6610 or 6818 or via email to one of our two counselors: Mallory Sample (mallory.sample@greenville.edu) or George Smith (george.smith@greenville.edu).

If students are uncertain whether counseling is what they would like, introductory appointments may help them decide. The decision to seek counseling is always up to the individual. Counseling sessions and their content are confidential, consistent with the legal and ethical obligations of the counselor.

There is no charge for any of the counseling services provided.

When will I get my housing assignment, keys, and ID card?

More information regarding housing assignments will be released to students starting April 15th. You will be notified by email once you have a housing assignment. 

To find your housing assignment:
1. Log into my.greenville.edu 
2. Click “student” along the top bar 
3. Click, “my Campus information”
4. Scroll down the page and you will find, “My Residence Information”

We recommend that you log onto your student email account and reach out to your roommate so you can connect before you arrive on campus. Begin typing in your roommates name into the recipient bar and their email should automatically populate.

Ready for your next steps?